Shipping policy
Thank you for shopping with Trendvexa.com. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully.
Order Processing Time
- All orders are processed within 1–3 business days after order confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During high-demand periods, processing times may be slightly delayed.
Once your order is shipped, you will receive a confirmation email or SMS with tracking details.
Shipping Time
Estimated delivery times:
- Within India: 3–7 business days
- Remote Areas: 5–10 business days
Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, or unforeseen delays.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout.
- Free shipping may be offered on selected products, offers, or minimum order values.
Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS.
You can track your shipment using the courier tracking link provided.
Delayed Deliveries
While we aim to deliver orders within the estimated timeframe, delays may occur due to:
- Weather conditions
- Courier service disruptions
- Public holidays
- Natural disasters
- Incorrect shipping information provided by the customer
Trendvexa.com is not liable for delays caused by external courier partners or circumstances beyond our control.
Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided:
- Delivery may be delayed or failed
- Additional shipping charges may apply for re-delivery
- We are not responsible for orders delivered to incorrectly entered addresses
Failed Delivery Attempts
Courier partners may attempt delivery multiple times.
If delivery fails after repeated attempts:
- The order may be returned to us
- Re-shipping charges may apply
Damaged Packages
If your package arrives damaged:
- Please do not accept the package if visibly tampered with
- Contact us immediately with photos/videos of the package and product
Email: support@trendvexa.com
International Shipping
Currently, Trendvexa.com ships only within India. International shipping may be introduced in the future.
Contact Us
For shipping-related questions or support:
Trendvexa.com
Email: support@trendvexa.com
Website: www.trendvexa.com